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12/03/2009

Computers are frustrating!

Tags: Software
So yesterday a colleague of mine and I set out to build a couple of servers - one for him, one for one of my clients.  Pretty basic boxes with Gigabyte motherboards, AMD processors, gobs of RAM and hard drive space.  We're using Ubuntu 9.10 (Karmic Koala) as the host and VirtualBox to run virtual servers.

So we get the machines built and start installing Ubuntu with RAID1.  It's not a straightforward install but I've done it before and found some good resources.  We're both partitioning our drives and marking one bootable.  Or rather, I am.  The text-based alternate installer just won't let Rob flip the bootable flag on his.  Mine works fine, his just won't go.  We try 3 other versions of Ubuntu, all with the same results.

OK, let's recap - similar (I know, not EXACTLY the same but really close) hardware, same software, two completely different results.  Some web searches find one complaint with the same problem but no solutions.  Great.  This is why we have grey hair.

Ultimately he ended up installing the LILO bootloader while I stuck with the more standard GRUB.  Both of our machines are working now and we'll probably never know why he had the hiccup.  Meanwhile, I have another machine that just won't take the latest VirtualBox upgrade.  The one that should fix the bug that's plaguing one of my networks.  Sigh...

08/31/2009

Virtualization: VirtualBox, VMware Server and Other Stuff

Tags: Software

Virtualization is all the rage these days, with good reason.  Virtualization lets you run multiple computers on one piece of hardware.  Larger companies are using it to host multiple servers on fewer physical boxes, saving in administration problems, electricity, and heat generated to name just a few benefits.  Come to think of it, smaller companies are doing the same.  I know because I'm one.  I also really like virtualization for ease of backup and fast disaster recovery - more on that later.

Several months ago I started virtualizing my own infrastructure.  First, I built a hefty machine with a Gigabyte UltraDurable series motherboard, quad core AMD Phenom processor, 8 GB of RAM, and mirrored 1 TB hard drives.  I am using 64-bit Ubuntu Desktop 9.04 as my host operating system.  I chose Ubuntu because of a few reasons: it's free, light weight, and (fairly) stable.  (I've also played around with VMware's ESX3i which is also free and very nice, but is very picky about what hardware it runs on.  Hypervisors are a bit out of the scope of this article anyway.)

Once I decided on an operating system (and NOT the hypervisor route) I had to choose my virtualization platform.  The two biggest right now are Sun VirtualBox and VMware.  I initially went with VirtualBox becasue it is free, open source, and my buddy Shane at Southeastern Technical Consulting had gone that way.  Nothing is really simple in Linux but eventually things were working OK under VirtualBox.  I now have 4 virtual machines running there: my primary Domino server running on Windows Server 2003, a client's backup Domino server, my Asterisk phone system, and a test Domino server running the managed beta 8.5.1 and Lotus Notes Traveler (for push e-mail to my iPhone.)  Eventually I'd like to get my Untangle firewall running on there, too.

I haven't been completely happy with VirtualBox though and have been looking into VMware Server again.  In fact, the possible final nail in the VirtualBox coffin was recently when I tried to set it up for a client using the same setup I have for myself.  Windows guest machines freeze up when shutting down, requiring a reboot of the host.  That's a big no-no when it comes to virtualization.  I do NOT want to have to take down ALL of my machines just because one is misbehaving.  I've seen other people with this issue but no solutions.  Also, USB support, important for external drive backups, is kind of flaky.  Bridged networking was flaky and difficult to get working right.  Finally, remote access consists of either native remote support to the individual machines or VNC to the Ubuntu host, which is a bit sloppy.  With VirtualBox there is no remote access to the management console.

VMware Server, though, has a slick new web-based interface for version 2.  There is no client anywhere but it is accessible from any machine.  Installation was not difficult and everything from networking to USB support worked out of the box.  The management console has many more features than the VirtualBox client and there seems to be more mainstream support for VMware.  The machines I have set up under VMware are fast and easy to access, either on the host itself or comfortably from my chair at my desktop.

I'm not really sure why VirtualBox seems to have more grass-roots love - I'm having a much better experience with VMware.  I even have a Mac OS X virtual machine running to do iPhone development.  More on VMware and other virtualization topics later.  I'm going to cover backup and disaster recovery next.


08/20/2009

Lotus Notes for iPhone is here!

Tags: Software

I am having way too much fun with my iPhone.  After getting tired of the Ubuntu theme that didn't quite work right, I decided that a Lotus Notes theme made more sense for me anyway.   And now I'm with a new carrier - IBM instead of AT&T, of course.  OK, really really need to stop playing with this thing and get some work done now...
A picture named M2   A picture named M3  A picture named M4   A picture named M5

08/16/2009

Lotus Notes Bashing

QuickImage Tags: Software

I just read through yet another round of Lotus Notes-bashing.  OK, yes, I've been a diehard fan since the mid-90's, but for good reason.  Most of the people I see complaining don't seem to really understand the product (yes, it can be complicated) or the fact that they're complaining about an old version.  Or, possibly most important, that they're complaining about some crappy application that someone wrote.  Um, just because you have to use a poorly written app is NOT the fault of Notes - it's the fault of the person who wrote the app.  Notes is just the platform it was written on.  If you come across a bad iPhone app, do you blame the app or the iPhone?

But the thing that really gets me is when people call the interface old, outdated, and clunky.  Um, some of the big UI innovations that people love now have been part of Lotus Notes since the early 90's.  Tabbed browsing - would you use a browser without it?  Gmail's now very popular "labels."  Yeah, that kills me - Lotus Notes has ALWAYS had "categories."  In fact, way back in version 3 that was how we organized our email.  Yep, you could put messages in multiple categories, just like Google now.  And finally, the killer - the Lotus Notes "chicklets" or big square icons on the workspace.  Ah, have you looked at the iPhone interface lately??  If that's not a Notes copy, I don't know what is...

Lotus Notes - I wouldn't run a business without it.

06/24/2009

CrashPlan review - my new favorite backup

QuickImage Tags: Software

Backups are important, as I wrote about a few months ago.  But there's a new kid on my backup block - CrashPlan.  CrashPlan comes in three different flavors - free (one of my favorite things), Plus, and Pro.  Several things make CrashPlan unique.  As I mentioned the last time I wrote, it's important to have both onsite and offsite backups.  This is true for everyone, both home and business.  I always like having multiple backups because I never really trust just one (and that's not just me - all of my techie buddies agree.)  You want a good local backup for speed - nothing is faster than hooking up an external drive and copying back a file you deleted by accident.  But you also need something stored offsite in case of fire, theft, nuclear explosion, etc.  The problem with offsite, though, is that it can be very slow to restore via Internet, or to have to go somewhere to get a drive.  The other problems are that it's a pain to have to keep swapping out drives and you also don't want to have to manage 2 backup packages/schedules - one for local and one for remote.  Finally, although I've loved Carbonite for a few years now, I'm really not that happy with its performance and restores are a bear.

Enter CrashPlan, which solves all these issues.  First, most home users will be fine with the free version.  Business users will need to use CrashPlan+ at a very reasonable $60/computer for the software.  CrashPlanPro is for enterprise users who need to back up lots of workstations (my business clients know not to store anything locally though - everything belongs on the server, right?)  CrashPlan is as easy to install and select the files to back up as anything else.  Actually easier than my old favorite which makes you jump through some hoops to get going.  Then the difference breaks out - you can choose multiple destinations, including other local computers, external hard drives, network folders, or remote computers.  You can even back up to your Mom's computer if she'll let you.  All the different destinations are eventually synchronized.  If you have a lot of data it's better to do a local backup first, then bring that backup to the remote location and seed the remote backup, otherwise it can take days to get the first pass done.  Backups are compressed, so they take up less room than the original data.  So far I've seen backups around 67% of the original size but that's heavily dependent on the type of data you're backing up.

After the first backup backups are all incremental at the block level.  That means if you change a line in a massive Word document all that needs to be backed up is that one line, not the whole thing.  Don't worry - CrashPlan knows what to do.  The important thing to note here is that future backups are small and fast since CrashPlan is just backing up the changes.

CrashPlan takes care of versioning and deleted files, too.  It can do unlimited versioning, meaning you can go back to whatever date/version you want.  If you noticed that something happened to an Excel spreadsheet today, restore yesterday's version.  Oops, still has the problem, go back to last week or last month - it's all there and it's all easy and fast to restore, either from your local destination or a remote one.  The free version backs up every 24 hours or manually while the Plus version has continuous protection. They both can back up open files using Microsoft VSS.

Wait a second though - what about security?  Who wants to let their important data out in the wild?  Actually, your data is encrypted before it even leaves your computer - don't lose your password or you'll never get it back.  The destination computer keeps a database of your files and your Mom can't open them without your password.  The free version has 128-bit encryption (good) while the Plus version uses 448-bit.

So what's not to love?  For my clients, I'm now offering a remote backup location.  The huge benefit is if someone ever needs a big restoration, I'll have easy access to the data on my server (with the password of course) which I can then bring back on an external drive.  I can also seed the backup here rather than waiting days for the first backup to go via Internet.  Oh, and CrashPlan is available for Windows, Mac, and Linux.  You just can't go wrong.

04/09/2009

Your Inbox is Huge!

Tags: Software
I have always been odd when it comes to e-mail.  Specifically, my Inbox has almost always been empty or nearly so.  Since the dawn of e-mail, I've treated messages in my Inbox as to-do items, and I don't like to have a lot of outstanding to do's.  I can't understand how people can work with gigantic inboxes, with thousands of messages, including many unread messages (how do you know if you've missed something important?)  From a technical point of view. if you have 20,000 messages in your Inbox (you know who you are) it's going to take longer to open it and do anything with it.  It's going to take longer to index the view, search it, etc.  In Lotus Notes, if I have to refresh or fixup your mail file it's going to take a lot longer to open then next time.

From a productivity point of view, how can you keep track of what you have read and what you still have to operate on?  For many years I tried to keep my Inbox as empty as possible.  If I got a message that I needed to deal with it stayed in my Inbox until I responded or turned it into a real to do, or did whatever I needed to do with it, after which the email either got deleted or filed into the proper folder.  I would usually end up with 10-20 messages just sitting there, but sometimes I would get it down to empty.

Since last year, though, my Inbox is almost always empty, thanks to David Allen's Getting Things  Done principles.  I'm not going to dive into all that here, and all the benefits you can get, but in a nutshell, I now have four additional folders in my e-mail:
-@Action
-@Read-Review
-@Someday-Maybe
-@Waiting For

They're named that way so they sort up at the top of my e-mail.  It's pretty obvious what happens to my incoming e-mail now.  If I deal with it right away, no problem - it gets filed in the correct client folder or wherever it belongs.  If I'm not going to deal with it immediately, it goes into one of the above 4 folders, usually into -@Action.  All four are perused occasionally, with -@Action getting the bulk of the attention.  Sometimes when I respond to someone I'll Send and File it into -@Waiting For so I remember that I'm expecting a response to something important.

One of my favorite aspects of this method (and really, I can't stress enough that I'm just scratching the surface of Getting Things Done) is that I don't have to constantly see old things in my Inbox that I am eventually going to need to deal with.  Especially when I'm away from my office and checking my e-mail via mobile phone, I just don't need to see the old stuff.  That alone has cut down on a lot of work stress and has increased my productivity.

So next time you open your Inbox, ask yourself, is what you're seeing there really what you want to see there?

04/04/2009

Screen Resolution

Tags: Hardware software
Over this past week I adjusted 3 or 4 fairly new wide-screen monitors to their proper resolution.  I don't know how people don't see this, but all of the screen resolutions were set incorrectly, so everything was fat and short (much like how many people end up watching their fancy new wide-screen TVs because they don't know how to set them up properly.)  It's very important to get the aspect ratio right.  Further, LCD screens have a native resolution where they're most happy.  With these huge newer screens, that resolution is often 1680x1050.  If you can't seem to set the correct resolution you may need to upgrade your graphics card driver.  But trust me, you'll be much happier when you have it set properly.

03/31/2009

Conficker worm - the next Y2K?

Tags: Internet Software
I think everyone has now heard of the Conficker virus that is out there.  How could you miss it, it's made a lot of main-stream media.  Call me crazy, but I suspect this is the next Y2K scare.  The media needs to be able to scare people into listening/reading/watching them, so they've made a big deal of things.  I suspect that come tomorrow... nothing is going to happen.  If I'm wrong though, this post may be the first thing to go... :)

03/24/2009

Backup 101

Tags: Software
This issue came up on the Frambors e-mail list lately when someone lost a bunch of old data.  People usually don't back up until it's too late, of course, so now is the time to make sure you have a good backup.  Copying to CDs or Zips (remember those?) just isn't adequate.  One, the hardware can die, and two, the media can die.  Those old CDs and DVDs aren't going to be readable forever.  They're also a pain to deal with.  Finally, what happens if your house or business burns down?  

Off-site backup is the way to go and there are some very simple ways to securely do it.  My favorite is Carbonite for $55/year - unlimited, online backup.  Install it and forget about it - it doesn't get any easier (no, I don't have a stake in the company, I just like them.)  Your data is automagically, securely stored on Carbonite's servers, ready to be reinstalled if necessary, simply by dragging and dropping back onto your computer (or ordering a CD if you've had a major blowup.)

The other option is using an external hard drive, but that doesn't save you from a burning building.  To be really secure, get at least 2 hard drives.  Keep one on your computer and throw the other one in your car if you don't have any place else to bring it.  Swap them out every week.  At least it's out of the house/office and away from the computer which you are trying to protect.  There are a lot of backup programs out there but I like Acronis True Image Workstation.  Easy to use, and allows you to "mount" a backup as an image - great for reinstalling a computer or recovering a file.

Whatever you do, though - put a backup plan in place NOW, not after you have a drive crash.

03/10/2009

Norton PIFTS.exe

Tags: Software

There is a big conspiracy theory sweeping the Internet today about a Norton file called pifts.exe that apparently is trying to access a server at Symantec.  Symantec has apparently quenched any debate about it in their forums, which seems to have fanned the fires.  Now, I've never been a big fan of Symantec anyway - I much prefer AVG.  I spend a lot of my time uninstalling Norton, installing AVG, and cleaning up the mess that Norton left behind.  But if you are unfortunate enough to still be using Norton, this big pifts.exe scare is probably nothing to really be worried about.  It looks like it probably is a routine part of Norton that DOES "phone home" but doesn't look any more malicious than any other Norton product.

10/27/2008

Getting Things Done

Tags: Software General

This is going to be an ongoing topic, but hi, my name is Bill and I've been perpetually unorganized.  I just read David Allen's Getting Things Done: The Art of Stress-Free Productivity, though, and things are getting much better (wish I had found it back in 2001 when he wrote it though.)  A few little tweaks (and some big ones) and I've gotten a lot of things much more under control.  I've definitely taken the ideas to heart and am well on my way to becoming a GTD evangelist.  Hey, it may not be for everyone, but I've already been doing a lot of things he suggests.  

It's not all that intuitive (at least not to me) though - sometimes you just have to try things to see how they'll work.  For example, I've always tried to keep my e-mail Inbox empty (I can think of only 1 other client who does the same!)  Usually there are a handful of things in there that I need to deal with - no big deal, right?  Well, according to David Allen, IN should always be empty.  So lately anything that I'm not dealing with immediately gets moved to my "-@Action" folder instead.  Surprisingly, this goes a long way toward reducing my e-mail stress and keeping things organized.  I still review -@Action frequently, but especially when I'm out and checking e-mail via cell phone, it's really nice to see an empty Inbox.  This is just one subtle, minor tweak that goes a long way.

I'm updating my Good Management System to incorporate the GTD philosophies of managing Projects and Next Actions, too.  The GMS is the Lotus Notes system I use to track all of my contacts, calendar, billing, invoices, etc.  And now Next Actions.  If you're interested and you use Lotus Notes it's available for free on OpenNTF, but there's an old version up there now.  I'll release the latest version with the GTD stuff in the next couple of weeks.  Meanwhile, I have to go file some stuff!

10/21/2008

Ubuntu

QuickImage Tags: Software

Time to try Ubuntu again, at the urging of my friend Shane.  Ubuntu is one of the popular flavors of Linux out there right now, and aims to be a direct replacement for Windows with a graphical user interface and lots of software.  Oh, and it's all free, open source.

I have an older laptop that definitely won't run Vista and barely runs XP - perfect hardware for Ubuntu (the other option being the trash of course.)  Ubuntu isn't quite as polished as Windows, starting with the install, which didn't work for me.  I had to download and use the "alternate" installation with no GUI.  It did finally install though.  Lots and lots of tweaks later I sort of had it doing a lot of what I wanted it to do.  It comes with OpenOffice already installed and I even loaded up the latest Lotus Notes 8.5 beta which now is native Linux.  Finally, I used VirtualBox to install a virtual instance of Windows XP for any Windows programs I have to run (more on that next.)  I even am running VirtualBox in "seemless" mode to sort of overlay Windows next to Ubuntu (the Ubuntu bar is at the top of the screen, XP is at the bottom) but that doesn't work as seemlessly as it should and it uses up too many resources (I have only 1 GB of memory in this laptop.)

So what problems did I run into?  First, it's very different from Windows, so there's some frustration there.  It's not as easy to troubleshoot and configure and just is a little rough around the edges sometimes (my wireless network card was a huge pain to make work consistently.)  I have three major dealbreakers, though.  First, Lotus Notes 8.5 for Linux does not include the Designer or Administrator clients - that's a big problem.  Second, LogMeIn, which I use for remote access and client troubleshooting, doesn't work well.  There is a Linux client, but it's not nearly as full-featured as the Windows version and is missing a couple of key things I need.  Third, I've been using Digsby for instant messaging lately and love it so much that I don't want to go back to Pidgin, which is what I would have to do on Ubuntu (it does come built in though.)  OK, so that last one isn't a huge deal, but it's enough.

I'll probably stick with Ubuntu for a little while again (this isn't my first try at it) since I don't really use that laptop very much.  I'll probably still carry around my trusty old, very light, Sony for client visits though.  And I'm definitely not ready to recommend Ubuntu to my clients to replace Windows.  Yet.

10/07/2008

Instant Messenger clients - Digsby, Pidgin, etc

QuickImage Tags: Internet Software

Instant messaging has come a long way since its beginning.  The focus today is on IM clients.  Today, people talk on one or more of several different systems.  The top three being AOL (or AIM), Yahoo, and Microsoft (formerly MSN Messenger, Live Messenger, etc.)  Google Talk is also becoming more popular as more people use Gmail.  So what do you do if you know people and want to communicate on all these different systems?  I used to run all the different programs - I had 2 or 3 running in my task bar.  What a pain, though.  And what if you have more than one account on each system, say one for business and one for personal use?

A much better solution is to use a client that can log into multiple services.  There are several good programs out there but I'm going to discuss only my 2 favorites.  For many years I used Pidgin to log into 2 or 3 AOL accounts, 1 or 2 Yahoo accounts, an MSN account, and a couple of private client IM systems (called OpenFire.)  Pidgin is great - lots of extra plug-ins, free, works on both Windows and Linux, connects to about 16 different services.  But the development was starting to slow down and the application was getting a bit stale.

Enter one of the newer kids on the block, Digsby.  Digsby is my new favorite.  Very slick, current interface.  It connects to all the main IM services and can even check your e-mail (Pidgin can do that too.)  Digsby takes it a step further and can connect to social networking sites as well (Facebook, MySpace, Twitter, and LinkedIn) updating you on new content there.  Finally, the "killer app" part for me - the Digsby Widget, which allows me to embed a version of the Digsby client right here on my blog.  Look over in the right column and say hi if I'm around.

09/27/2008

The end of Chrome - back to Firefox

Tags: Internet Software

Well, I have officially switched back to Firefox as my primary web browser.  For now.  I had been using Google Chrome since early September and I really liked a couple of the features, especially the ability to move tabs out of and into windows, but I really missed the Adblock Plus add-on I have with Firefox, and Chrome just wasn't quite stable enough.  Chrome also does not integrate with Google Bookmarks (how dumb is that?)  It was pretty good for a beta, but I had too many slow-downs with videos and had a couple too many crashes.  It also did not work with LogMeIn, a tool I use frequently for remote access to my clients.  So for now it's back to Firefox for the most part.

09/22/2008

Password (in)security

QuickImage Tags: Internet Software Security

Passwords are important - they protect our e-mail, financial information, our files... everything.  But they're also a huge security hole.  The problem is there are just too many places that need passwords, so most people end up doing one of two things - either you use the same password everywhere (which is what most of my clients seem to do) or you write them down.  There are obvious problems with both methods of course.  Also, while it makes my job much easier, you really shouldn't be giving your passwords to the computer guy.

There are a few fixes to this problem.  First, companies can try to simplify systems instead of complicating them.  I have one large client where I'm forced to keep track of at least 7 passwords to various systems I need to use there (and then 5 more Lotus Notes test IDs.)  None of the passwords are synchronized with each other, all have various schemes of complexity required, and some need to be changed every so often.  It's really hard to keep track of all that so, yes, I wrote them down (gasp) on a sticky.  At least I kind of hid the sticky note.

From the user side of things I have 2 recommendations.  One option is to use "password safe" software where you can record your passwords.  I use a database in Lotus Notes but there are lots of free programs out there that do this.  Of course you need to use a good password to protect your password safe!

Another option which may be even simpler is to devise a methodology for creating passwords or passphrases.  One of the easiest, yet still secure, methods is to use the first letter of each word in a phrase you will remember.  How about "This is my online banking password which I created on 9/22/08"?  Or Timobpwico92208?  It's relatively unlikely that anyone will figure out what that means or where it came from, yet it's still pretty easy to remember.  For more secure passwords you can mix in special characters too.  The best, most secure passwords are a long strings of nonsense characters with numbers and special characters mixed in but they're not much good to you if they're so complicated that you forget them or you have to write them down to remember.

How do you handle YOUR passwords?

09/16/2008

Adblock Plus - goodbye, ads!

Tags: Internet Software

One of the great things about Firefox is the multitude of add-ons you can download for it.  My favorite new add-on is Adblock Plus.  As I've been playing around with Google Chrome and comparing it to Firefox and Internet Explorer I found I REALLY miss the Adblock add-on on everything except Firefox.  Adblock does a fantastic job of filtering out all those annoying banner ads and flashing graphics you run into on various websites and forums, making your browsing experience much better.  Some websites, such as Howard Forums (for cell phones) have really intrusive ads all over the place.  Adblock will also filter out annoying signatures - some people have signatures that are longer than the posts they make!  There's one poster I run into all the time who has a very large, very annoying flashing graphic in his signature that is like nails on a chalkboard.  Or at least he used to, until Adblock took care of it for me.  If you use Firefox, Adblock Plus is a must-have.

09/13/2008

It's working again

Tags: Internet Software

Several CSS and LotusScript problems later and everything on the blog seems to be working again.  But please let me know if you spot something odd or broken (thanks, Tom, for spotting that last item.)  And now back to blogging about more interesting things than just my blog.

09/12/2008

Leave good enough alone!

Tags: Software

ARGH!  I've been messing with my blog for the last couple of days and apparently just broke something to do with the CSS.  But it's not as easy as it sounds to track down because I'm using Blogsphere in Lotus Notes and it's not your usual cup o' tea.  That and my wife just said that dinner is ready!  I ain't saying what I broke, but it's pretty obvious in one of the top browsers.  The question is what did I break and when did I do it??  Grrr...  I'll be back at it later.

09/09/2008

So many places to blog

Tags: Software Internet

I've been a Lotus Notes BlogSphere fan for a couple of years now, but the project seems to have slowed down (which is a nice way of saying that it seems to have died out) - no new updates since March.  On the other hand, the latest version of Domino Blog from IBM appears to be pretty robust.  On the other hand, I already have this all set up and, really, does anyone except me really care?  I don't think so.

09/04/2008

Another new browser - Google Chrome

Tags: Software Internet

The majority of Windows computer users use Microsoft Internet Explorer to browse the web.  Most people should be updated to IE7 by now, but I still see a lot of IE6 out there unfortunately.  Mozilla Firefox is the next most popular browser but still doesn't make much of a dent since IE comes included with Windows.  Typically people using Firefox are more tech-savvy.  As for me, I've been using Firefox lately simply because IE7 sort of broke and I never got around to fixing it.

But now there's yet another choice - Google Chrome.  Well there are other choices besides that, too, but given that this is GOOGLE I think there's a better chance that this will rocket up to 3rd place pretty quickly.  Choice is good, but do we REALLY need another browser?  Probably not, although it does have some interesting features, including my favorite - being able to pull tabs out into a fresh window (or even bring them over to another already open window.)  It's painless to check out, although I'm not sure that it really is all that necessary at the moment and it does not have any of the extensions that Firefox has.

05/11/2007

Calling all beta testers

Tags: Software

Software goes through various phases of testing, believe it or not.  It seems like there are always bugs in everything lately but that's partly because software is SO complicated now, and testing is so difficult.  I http://blog.goodcomputerguy.com/goodblog.nsf/d6plinks/BGRG-6ZRGQB" title="posted">posted a while back about the open source software I just released.  Unfortunately that's no different - I'm still finding and fixing bugs.  At least I don't get angry e-mails from people who are mad that they paid for buggy software - it's hard to complain about something you get for free, although they still do!

Anyway, I'm looking for beta testers for a new website that I'm developing (that's the testing phase right before it's released to the general public.)  If you're interested in helping me out or know anyone who you think may be interested, especially people who are single, actually, please let me know, either by e-mail or just leave a comment here.

04/30/2007

Voce fala o Portugues?

Tags: Software General

Last year I started to learn Portuguese (don't worry - this ties into computers.)  Before that my only foreign language experience was highschool French, which has been less than useful.  But it's the new millenium, there's lots of new technology, and I'm more motivated now.  I started by finding various websites with lessons, some better than others.  Some of the better ones even has short recordings so I could hear what the words were supposed to sound like (oddly, nothing at all like how they sounded when I tried them!)  

Eventually I moved on to Rosetta Stone, which is one of the better known (and very expensive) programs available for learning a foreign language.  You can find Rosetta Stone kiosks in many malls or download a sample lesson from the website and give it a try.  The interesting thing about Rosetta Stone is that you don't learn to translate.  Instead, it's all done with pictures.  So instead of learning that "cachorro" means "dog" you see a picture of a dog and learn to associate it with "cachorro."  Rosetta Stone has many different types of lessons and drills so you learn to read, write, listen, and speak.

But it wasn't quite fast enough for me.  I had just a few months to prepare for a trip to Brazil and was hoping to attain at least enough basic Portuguese to follow a bit of conversation.  So I turned to Pimsleur.  This audio-only course was a very different approach, but it worked better for me and my immediate goals.  I ripped the CDs to MP3 files and put them on my iPod so I could listen in the car or wherever I happened to be.  With Pimsleur, you listen to 2 native speakers, a man and a woman, and repeat what they're saying after a teacher explains in English.  The lessons are 30 minutes each and repeate a lot from previous lessons.  They suggest doing no more than 1 lesson per day and moving on when you get about 80% correct.  That meant that some days I'd listen to the same lesson 3 or 4 times.

The Pimsleur method works, to a degree.  You very quickly learn important phrases with proper pronounciation, with none of the problems with looking at written words and trying to sound them out like an American would think they should sound.  By the third lesson I had learned some of the most important phrases - how to order a beer and ask where the bathroom is.  The most interesting part was when I realized that I had learned to conjugate regular verbs without even realizing it.  This is similar to how kids learn to speak - by hearing and repeating phrases.  Kids don't learn how to conjugate verbs - they learn it organically.  The conversations that I learned were mostly relevant to what I would be hearing and talking about so they were much more interesting than going through Rosetta or taking highschool French.

So how did the trip turn out in the end?  Well, thankfully my wife is bilingual and I didn't stray far from her!  But I'm still working on it, and I hope that when we go back in December I won't again be the only one in the room not laughing when someone tells a joke.  What has worked for you to learn a foreign language?

04/27/2007

AOL Free

Tags: Technical Software Internet

AOL paved the way for easy dial-up Internet access years ago, making it easy for newbies to get online with a minimum of fuss.  AOL isn't quite as useful any more with the prevalence of high-speed Internet access, but many people are still hanging onto it, often because they don't want to change e-mail addresses.  Well, if you have an alternate means of connecting to the Internet but are still paying for AOL, several months ago they quietly started a new, free service.  You need to call AOL (and everyone knows how easy they make THAT) to request the change to free service, but if you aren't using it for dial-up Internet access you have nothing to lose but the monthly fee, which you're already paying to the cable or DSL company.

04/04/2007

Cancel or Allow?

Tags: General Software

Argh - everyone knows I'm a PC fan, not a Mac guy.  But have you seen that PC vs Mac - Vista Security commercial?  If you haven't, you can see it on YouTube here.  It's available on the Apple website, too, but ironically I couldn't get it to work.  It's funny in a sad kind of way, mainly because it's so true!  Unfortunately this is where we're all heading as it is difficult now to actually buy a new PC without Vista.  It's too bad - things are getting more complicated when they should be getting simpler.  Yes, I'm bitter after yet another afternoon of struggling with another new Vista computer...  Coming soon to a desktop near you!

03/29/2007

Open Source Software, Free Software

Tags: Software

Everyone has heard me talking about Open Source software - I'm a big fan of it.  But what does it really mean, besides "free software" (which can also be something else)?  The Open Source Initiative defines open source software as (don't let me lose you here) "a development method for software that harnesses the power of distributed peer review and transparency of process. The promise of open source is better quality, higher reliability, more flexibility, lower cost, and an end to predatory vendor lock-in."  Whew.  In plain English, open source software is released along with its "source code" so that anyone can look at how it's written and even make changes and improvements.  I like open source because, besides being free, I often find the software really is higher quality than the paid stuff.  And the support is usually from well-qualified people posting on online forums, which is vastly superior to trying to call (and pay for!) tech support from a big company.

What you're reading right now is a great example of open source software.  This blog, as I mentioned a while back, is written in BlogSphere, an open source blog for Lotus Notes from OpenNTF.org, an open source community for Lotus Notes applications.  If you have sent me e-mail sometime in the last year or so it has made it's way through ASSP, a fantastic open source server-based anti-spam solution.  An interesting free alternative to the very pricey Microsoft Office is OpenOffice.org.  Finally, if you have called me in the last year you've heard one of my favorite open source applications, Trixbox, an unbelievable, yet free and open, phone system.  Thankfully all of the above applications have terrific online communities, because they're not always the easiest to set up initially, especially ASSP and Trixbox.

As far as free software goes, there are great free alternatives that aren't necessarily open source.  If you are one of my home clients chances are you're using free anti-virus and spyware protection software that is better than what a lot of people pay for.  For remote support you're using a mostly open source solution that allows me to access your computers remotely to help you out.

The open source community is give and take, too.  I recently published a Lotus Notes based contact relationship management application called (what else?) the Good Management System.  It is available on OpenNTF.org, free for the taking.
Download File

03/05/2007

Internet Explorer 7 update

Tags: Technical Software

Have you updated to Internet Explorer 7 yet?  IE7 is pretty similar to IE6 although the interface (how it looks) is a bit different and there is one major improvement.  IE7 is an optional update that should have come through Automatic Update as a download, but it won't automatically install on your computer.  Eventually you're going to have to update so you might as well go ahead and get it over with now (or let me know and I can do it at your next Quarterly Checkup if you're on the plan.)

The first thing you may notice is that the menu bar is much smaller and down at the bottom of the top section.  You probably won't even use it very much.  There's also a new search field up at the top.  I have mine set to Google, but there are several other options.  In fact, if you're still using the Google Toolbar you can now uninstall that and reclaim some screen real estate since you have easy access to Google built right in.

The biggest change is the new tab interface.  This means you can have multiple IE pages open in the same IE window.  You can also set IE up to work in a couple different ways with the tabs, such as opening new pages in a new tab or opening in a new window.  Sound confusing?  Just try it out - it makes sense after you've used it a bit and it can make browsing multiple pages much easier.

The other item that may confuse you at first is bookmarks, or Favorites.  Where did they go?  They're actually still right in front of you.  See the yellow star over to the right?  That brings up your Favorites.  To add a new page (such as this one) just click the green "+" next to the star, then click "Add to Favorites..." (you'll see in there that you can also hit CTRL-D.)

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