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08/25/2010

Mirror Profile - my favorite new iPhone killer app

Tags:
I recently "upgraded" to an iPhone 4 running iOS4 and felt it was something of a downgrade for me.  The problem was that most of my favorite jailbreak apps didn't work.  Some of them seem to be dead products, too.  One of my most important apps was AutoSilent, which I used to automatically silence email after 6 PM and text messages and all other sounds except phone calls after 9 PM, then turn it all back on at 7:30.  To my dismay, AutoSilent didn't work on my new iPhone.  Maybe a blessing in disguise, though, because while searching for an alternative I found Mirror Profile, also available on Cydia.

Mirror Profile is a little more complicated to set up but it also has more features.  Once you get to know it some (by playing around with it or reading this blog post, since there is no documentation!) it actually makes quite a bit of sense.  You can create multiple profiles that mirror the Settings>Sounds screen.  If you know how to modify that screen, you know how to set up profiles.  The nice thing is that you can add whatever you want to that screen, customizing what the profile controls.  Then you can set each item on or off, just like the Settings screen.  After you set up your profiles you can set up Scheduling.  This allows you to automatically change profiles at scheduled times on scheduled days, the real power of the application (so why doesn't Apple include this in the base OS??)

So the way I have things set up is with 3 profiles, All On, Phone & Text, and Phone Only.  The descriptions pretty much describe what they do.  I have a couple of schedules set up.  The first switches me to Phone & Text at 6 PM.  My goal there is basically NOT to be notified of new email messages after 6 PM, but I still want texts and phone calls to come through.  Then, after 9 PM I switch to Phone Only, which pretty much shuts off all sounds, even Lock Sounds, except for phone calls.  At 7:30 AM I automatically switch back to All On.

As far as I know, this is the ONLY way to easily shut off everything except phone calls overnight, which is pretty important to me in the event of an emergency or one of my kids calling.  Oh, one more bit of killer functionality - sometimes I get up early and would like the sounds back on early than scheduled.  No problem, simply tap on the profile you want to use (in this case, All On) and you're in business.  And my iPhone is working the way I need it to again.

08/06/2010

iPhone 4 downgrade

Tags: iPhone
Yesterday news came out that Apple was going to release a patch to fix the latest jailbreak, a web-based jailbreak at jailbreakme.com.  I have been holding off upgrading, even though I am eligible to get the subsidized price plus $18 but this was the final straw.  Obviously if you've read this blog you know that I jailbreak my iPhone (and hack just about everything I have) so that was important to me.  It looks like I can sell my 3GS on eBay for about $400 so I'll be making almost $200 by going to an iPhone 4.  So I swung by the Apple Store on the way back to my office yesterday and picked one up.

The iPhone 4 has a brilliant, beautiful screen.  It looks brighter and sharper than my 3GS and is a little easier to read.  Everything feels just a little faster and pinching and zooming feel a bit better, a bit more accurate.  I like the ease of setting up new folders, although I like the unlimited apps you can put in the jailbreak app Categories (which still works on iOS4.)  That's about all the good stuff I can think of on the iPhone 4.  But...

The case isn't rounded in the back like the 3GS so it's not quite as comfortable, but obviously not a big deal.  A bigger deal to me are the killer jailbreak apps I used to use that just don't work any more:
5-Row QWERTY Keyboard (I LOVED this!)
AutoSilent
Notifier
Battery Control Premium
MyWi
QuickLock
Orbit
Safari Download Manager
Weathericon

On top of the missing apps, email isn't getting pushed regularly like it used to (I use Lotus Traveler to get my Lotus Notes email.)  And I've dropped about half of my calls (this thing is still a phone, right?)  Just sudden, random drops unrelated to "antennagate" which hasn't been a problem for me yet.

Really, it feels like a huge, disappointing downgrade.  I guess that's what happens when you get $200 back for something.  But I'm taking such a hit on apps and functionality that I use EVERY DAY that I think I'm going to have to return the 4.  I'll give it a few more days, though, just to make sure.

03/20/2010

Lotusphere 2010 "Nuttin' but stringz"

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Ed Brill posted this very cool video from the opening general session of Lotusphere 2010: http://www.youtube.com/watch?v=FXeKQP1Nyv8

03/11/2010

Brrrrrring!

QuickImage Tags: iPhone
Anyone who has been around me when a call has come into my iPhone has heard the old fashioned "brrrring!" sound I've been using as a ringtone for many years now (long before I had an iPhone actually.)  Well, now I have the dialer to go with it, complete with full sound and motion.  Why do I like this weird, retro dialer?  Who knows... It's not like I actually use the iPhone for phone calls (much) anyway.  And next time my Dad needs to borrow my phone maybe he won't look at it with a blank stare, wondering how to use it.  iRetroPhone is available on iTunes for $0.99.

02/24/2010

Good Computer Guy Help Desk

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I wanted to take a couple minutes to review my Help Desk, which has now been in operation for four months with great success.

The Help Desk, which can be reached by my website, www.goodcomputerguy.com,  is the fastest, best way to get in touch with me and report a problem.  Once on the web site, click on Help Desk in the top menu.  There are two choices on that screen, Submit a new ticket and Resend existing ticket(s) via e-mail, which I will explain below.

If you have any technical issues at all, please submit a ticket with as much information as possible about the problem.  At the bottom of the ticket is a place to attach up to 2 files.  Most of the time these will probably be used for screen shots, which can greatly help diagnose a problem, but it can be anything you think you need to attach.

After you click Submit Request you'll immediately get an email with your ticket number and a link back to the ticket.  You can use that link to check on the progress and add more details as necessary.  When your ticket is updated, with either questions from me or a resolution, you'll get another email with a link back to the ticket so you can read the response.

The last response from me might just be some documentation on the technical issue - there's no need to respond with "thanks" or anything like that, in fact that would just reopen a closed ticket.  Also, please limit each ticket to just one issue.  If you have multiple things to report you can submit multiple tickets.

If you lose one of your ticket numbers just click on the Resend existing ticket(s) via e-mail link at the bottom of that first page.  You'll immediately get an email with links to ALL of your tickets.  (If you are a company owner or administrator you also have access to the company Master Ticket, which shows all the tickets submitted by everyone in your company.)

SCREEN SHOTS
A little aside about screen shots: please don't paste a screen shot into a Word document.  A much better way to is to paste into Microsoft Paint, which is included with every copy of Windows, then save that picture onto your desktop (or wherever you want) and attach it to the ticket.  To make a screen shot, hit either ALT-Prt Scr to get just the window/program in question, or CTRL-Prt Scr to get your entire screen.  Once you have what you want, simply paste into Paint.  You can even use Paint to crop down the screen shot to just what you want to show and annotate as necessary.

WHY USE THE HELP DESK INSTEAD OF EMAIL?
Email is great for communication.  But email threads are disorganized and tend to get jumbled, confused, and lost.  There's no easy way to track issues and problems and look back at history.  Email threads also tend to creep into other topics.  With a help desk ticket, issues are well defined and both of us can look at the same ticket to see the conversation, progress, and resolution.  Later on if a problem comes up again we'll have good history to look back on.  Even quick questions are better off as a ticket rather than an email.  More often than not, what starts out as a quick email question end up going back and forth multiple times and morphing into something bigger.  It's better to just start as a ticket, with all the information in it (please don't link a ticket back to an unrelated email.)

WHY NOT JUST CALL?
The Help Desk is the fastest way to report a problem too me.  Unfortunately I can be in only one place at a time while juggling about 16 things, and that 17th one is a doozy.  When a new ticket comes in it's easy for me to quickly assess the problem and get back to you as soon as I can, sometimes immediately.  Phone calls should be limited to only extremely critical issues or Internet outages when you can't reach the help desk (common sense prevails.)  I'm often working with other people, and just like you wouldn't like me to be interrupted while I'm working with you, they don't want me to field phone calls while I'm working with them.  If the phone rings and I can't get it, it may be a while before I'm able to listen to a voicemail and know what is going on.  I can usually get to tickets in the help desk much faster.

Finally, on both the phone and email issue, I occasionally have colleagues cover for me.  They never have access to my voicemail or email, but do have access to the help desk.

WHAT SHOULD I USE THE HELP DESK FOR?
Everything.  Really, even if you have just a minor problem and you're pretty sure I'm going to be there tomorrow anyway, go ahead and submit a ticket.  It's very helpful to me to know about everything that happens with your computer or network.  Also, there's a chance that some minor problem you're seeing is also being reported by other people on your network - that can be very helpful for me to quickly be aware of issues that could blossom into something bigger.  Or it may be possible that I just resolved the same minor issue for someone else and can instantly fix your problem too.  A help desk ticket should be the first place you turn.

WHEN SHOULDN'T I CREATE A NEW TICKET?
If there is already a ticket for your problem please just update the existing ticket rather than creating a new one.  A new ticket on an existing problem just slows down my response as I will need to combine the tickets and delete the extra ticket first.

YOU WERE JUST AT MY DESK, WHY SHOULD I CREATE A TICKET?  Or, YOU'RE IN MY OFFICE TODAY, CAN'T I JUST GRAB YOU WHEN YOU WALK BY?
See the juggling comment up above - by the time I get across the office and 4 people have grabbed me to ask about a new issue I've forgotten the first one and can't prioritize (OK, OK, I know YOURS is the most important problem, but I still have to deal with everyone else too!)  After I resolve even a quick issue, I'd still like a ticket in the system to track what's going on, what has been done, what changes have been made, etc.  It can help diagnose future issues down the road, and also is a good record of what I've been doing for you.

WHY DO YOU WRITE SO MUCH?
I think it's related to my mother.  Boy, that woman can talk.  I set out to write a quick reminder about the Help Desk and ended up with this.  Sorry... extra points if you actually made it this far.  And I look forward to helping you with any issues that come up!  Ticket away....

01/13/2010

OK, I admit it - I DO sleep with my iPhone (Sleep Cycle)

Tags: iPhone
I can admit it now - I actually do sleep with my iPhone.  I didn't in the beginning, but my wife once caught us in bed together.  I was just reading a book with Stanza, that's all.  Then, while we don't watch TV in bed very often, we started having trouble with our TiVo remote in the bedroom controlling the TiVo downstairs so I bought DVR Remote so I could control the TiVo with my iPhone via my wireless network.  So that was another excuse for my iPhone and me to spend more time together.

The final straw, though, was this week when I loaded up the Sleep Cycle alarm clock.  I generally don't need an alarm clock but this thing tracks your sleep cycles and displays them in a very cool graph so you can see how well you've slept (a bit more accurately than just how you feel the next day.)  It has been fascinating to watch the effects of the stress of some major home renovations, client issues, and the occasional glass of wine.  Sleep Cycle works by sensing motion in the bed with the very sensitive iPhone accelerometer.  Of course in order for it to work the iPhone has to sit on the corner of your mattress by your pillow.  It is amazing how accurate it seems to be.

So yes, I have been sleeping with my iPhone.  And I'm not going to stop!

12/12/2009

My iPhone needs a life

Tags: Computers
I woke up around 5 AM this morning, which really isn't all that unusual.  After failing to fall back to sleep I grabbed my iPhone sitting on my night table just to see if any interesting e-mail came in overnight.  Nothing much, but one of my clients' servers had a memory issue that really could have used a reboot.  This is a lumber yard and I knew they open early on Saturday so I figured no time like the present.  I fired up LogMeIn Ignition on my iPhone and tried to connect to the server.  As much as I love LogMeIn sometimes it has issues and today it was still snoozing while my iPhone and I were awake.  Plan B was Mocha Remote Desktop, another great iPhone application.  Plan C would have been secure VNC through SSH tunneling with iSSH but I didn't need to go there.  Since plan B got me in I quickly rebooted the server and tried to go back to sleep.  Meanwhile my iPhone got a couple alerts that the server was down and then back up 5 minutes later.  Then I remembered that sometimes one of the Spector 360 services doesn't always start up, so I went back to plan A, LogMeIn, which worked this time, and quickly scrolled through to start the sticky service.  Then we went back to sleep.  Well, I did eventually.  My iPhone got a few more e-mails.  That thing really needs to rest sometime.

12/07/2009

iPod Mini repair - don't try this at home!

QuickImage Tags: Hardware
A few years ago I opened up a new bank account because I was annoyed at some of my long-time bank's policies (but that's a whole 'nother story.)  I just happened to walk into the bank when they were giving away free 4GB iPod Mini's (2nd generation.)  My lucky day.  At first I didn't even know what to do with the thing, but eventually I ended up putting all my MP3's and CDs on it and letting it live in my vehicle.  It worked great.  For my current vehicle I bought a device that lets me connect both the iPod and my Sirius satellite radio and even control the iPod via my steering wheel controls.  Bliss.

But eventually the iPod started having trouble.  It would be OK for a while, then suddenly it would reset itself.  Instead of picking up where it left off randomly playing my songs it would start over at the beginning, playing them in artist order.  Unfortunately that meant I heard Lesson 1 of Pimsleur Portuguese over and over.  Yeah, that got annoying.  One fix seemed to be setting an alarm on the iPod so it would wake up every day at 7 AM and not go into the "deep sleep" that caused the reset.  That worked for a while, then it started happening again.  I figured that it could be the battery finally giving out and thought I'd need to get a new iPod.

Not so fast, though.  While it seemed that there was not a user-serviceable battery at first it turned out that you actually CAN take the iPod apart and install an after-market battery, which I was able to find online for only about $6.  Nice!  It was a little tricky to take the iPod apart but with a little patience and some very small screwdrivers I got it eventually, popped in the new battery, and away we go.  Or not...

Somewhere along the way I seem to have broken the click wheel.  Or the cable connecting the click wheel to the motherboard.  Not good - I couldn't control the iPod.  And even hooking up to the vehicle control wasn't enough.  I could start and stop, but I couldn't get the iPod to play all the songs randomly, which is what I want.  Occasionally I want to play a specific song, too, and I couldn't do that.  Rats.

Back to the Internet and I found people selling click wheels and ribbon cables.  It seems like a common part to break when replacing the battery.  Prices ranged from about $8 to $25, both new and used.  I opted for the $8 new wheel.

And voila - after carefully taking everything apart again (this being about the 5th or 6th time now!) I was able to install the new click wheel, along with the new battery.  And it worked!  Now I'll just have to see if I get Portuguese lessons on the way to a client tomorrow morning...

12/03/2009

Computers are frustrating!

Tags: Software
So yesterday a colleague of mine and I set out to build a couple of servers - one for him, one for one of my clients.  Pretty basic boxes with Gigabyte motherboards, AMD processors, gobs of RAM and hard drive space.  We're using Ubuntu 9.10 (Karmic Koala) as the host and VirtualBox to run virtual servers.

So we get the machines built and start installing Ubuntu with RAID1.  It's not a straightforward install but I've done it before and found some good resources.  We're both partitioning our drives and marking one bootable.  Or rather, I am.  The text-based alternate installer just won't let Rob flip the bootable flag on his.  Mine works fine, his just won't go.  We try 3 other versions of Ubuntu, all with the same results.

OK, let's recap - similar (I know, not EXACTLY the same but really close) hardware, same software, two completely different results.  Some web searches find one complaint with the same problem but no solutions.  Great.  This is why we have grey hair.

Ultimately he ended up installing the LILO bootloader while I stuck with the more standard GRUB.  Both of our machines are working now and we'll probably never know why he had the hiccup.  Meanwhile, I have another machine that just won't take the latest VirtualBox upgrade.  The one that should fix the bug that's plaguing one of my networks.  Sigh...

11/11/2009

Used avionics - who knew?

Tags: Avionics
Everything aviation related is expensive.  I once bought a flashlight worth over $30.  Except that I bought it from an astronomy website and paid only about $12.  When I bought my Grumman Tiger I invested in a lot of new avionics.  Very expensive, new avionics.  The old stuff that I ripped out of the plane has been sitting in a box in the attic ever since.  My wife wanted to throw the junk away but I kept it.  And just a few minutes ago I realized with some shock how much this old stuff is worth on eBay - it's nuts.  Sure, it pales in comparison to the cost of the new avionics, but since my ELT apparently just gave up the ghost all this old stuff may pay for a pretty good chunk of a new one.  For starters, the very old Narco NAV 121 that I pulled out to make room for a $10,000+ GPS looks like it might still be worth almost $1000!  Who knew...?  Gotta love eBay.  I have some work to do now.

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